Return and Refund Policy

German Speed Precision LLC · Oklahoma, United States
Effective October 11, 2026 · Version 2026-10-11

This policy applies to purchases made directly from German Speed Precision LLC ("GSP", "we", "us", or "our") through our online store.

30-day returns for standard products

You may request a return of an eligible standard product within thirty (30) calendar days after the product is delivered to you. To qualify for a voluntary return, the product must be unused, uninstalled, unmodified, and in its original condition, with all originally supplied components and accessories.

Opening the packaging to inspect the product does not, by itself, make it ineligible. Please check the product and its compatibility with your vehicle before installing it. If you believe there is a defect, shipping damage, an incorrect item, or an error in our fitment information, contact us under the section below instead of treating the issue as an ordinary change-of-mind return.

How to request and send a return

Email service@gsp-parts.shop within the 30-day request period. Include your order number or other proof of purchase and identify the item you wish to return. We will review your request against this policy and provide return authorization and shipping instructions for an eligible return. Your request is timely if you send it within the 30-day period, even if our reply comes later.

After we send your return authorization and complete return instructions, hand the return package to the carrier within seven (7) calendar days. This is the deadline to send the return, not a requirement that it reach us within seven days. Please contact us promptly if you need help meeting that deadline.

Pack the item securely, using the original packaging where available or equally protective packaging, and include your order number. We recommend a tracked shipping service and keeping the carrier receipt. Please contact us before sending a return so that we can identify it and provide the correct instructions.

GSP provides the correct return address with your return authorization. Please request instructions before mailing an item.

Return shipping and other charges

For a voluntary return because you changed your mind or ordered the wrong item, you are responsible for return shipping costs. Shipping charges originally paid for delivery to you are not refundable for these voluntary returns. We do not retroactively charge you for original shipping that was free.

We do not charge a restocking fee for an eligible return received complete and in the condition required by this policy. Different treatment applies where the return results from a defect, shipping damage, an incorrect item, or another error on our part, as described below.

Personalized and custom-made products

Products personalized or specially made to your individual specifications are excluded from voluntary change-of-mind returns when that exclusion is clearly disclosed before purchase. A standard product is not automatically excluded merely because it is made after you place your order.

This exclusion does not remove any rights or remedies available for defective, damaged, incorrectly supplied, or misdescribed products under applicable law.

Defects, damage, incorrect items, and fitment errors

Please inspect your order when it arrives and contact service@gsp-parts.shop as soon as reasonably possible if an item is defective, damaged, incorrect, or does not match our description or stated vehicle fitment. Include your order number and a description of the issue; photos, if available, can help us resolve it. Keep relevant packaging where practical while we investigate shipping damage.

We will investigate and arrange the appropriate remedy, including a replacement or refund where required by applicable law. If we require a return because of a defect, shipping damage, an incorrect item, or an error on our part, we will provide a prepaid return label or arrange return shipping at our expense. No restocking fee applies to those returns. If a refund is due, it will include any original shipping charges that must be refunded under applicable law.

The 30-day voluntary return period and the requirements that an item be unused or uninstalled do not limit rights or remedies that apply independently under applicable law. Please contact us about such issues even if the voluntary return period has ended.

Inspection and refunds

For an eligible return under our voluntary return policy, we will inspect the returned item and issue the refund no later than fourteen (14) calendar days after we receive it. We will confirm the outcome by email. If we believe the return does not meet this policy, we will explain the specific reason and discuss the available next steps with you.

The refund covers the amount you actually paid for the eligible returned item, including applicable refundable sales tax, subject to the shipping rules above. We refund the original payment method. Store credit will not be substituted without your agreement, except where another method is permitted or required by applicable law because the original method cannot receive a refund.

The 14-day period is the time within which we issue the refund. Your bank or payment provider may take additional time to post the credit to your account. Contact us at service@gsp-parts.shop if you have not received a refund confirmation by the applicable deadline or need help tracing a refund. Any shorter deadline required by applicable law takes priority.

Orders that have not shipped

If your order has not shipped, contact us promptly about any cancellation request. Refunds arising from missed dispatch deadlines are governed by our Shipping Policy and applicable law. The 14-day period for refunds of returned goods does not extend those separate deadlines.

Contact and your rights

German Speed Precision LLC
Email: service@gsp-parts.shop

This voluntary return policy does not exclude, restrict, or replace any consumer rights or remedies that cannot be waived under applicable law.